Effective Date: 14-05-2024 21:57:55
At STALKUS DIGITAL LLP, our priority is ensuring your satisfaction with our services. We understand that circumstances may change, and we aim to accommodate your needs to the best of our ability. Here’s an overview of our refund policy:
- Cancellation Requests: If you wish to cancel a service, please notify us immediately after placing the order. However, please be aware that cancellation requests cannot be guaranteed once the service process has commenced or if arrangements have been made with our service providers.
- Non-Refundable Services: Certain services may be non-refundable due to their nature. However, if you find that the service delivered does not meet your expectations, we are prepared to review and consider refund options on a case-by-case basis.
- Issues with Service Delivery: If you encounter any issues with the service provided, such as substandard quality or incomplete delivery, please report them to our Customer Service team promptly. Your concern will be addressed once we have investigated the matter thoroughly.
- Refund Processing Time: If a refund is approved by STALKUS DIGITAL LLP, please allow 16-30 days for the refund to be processed and reflected in your account.
We value your business and are committed to resolving any concerns you may have regarding our services. If you require further assistance or have any questions, please do not hesitate to contact our Customer Service team.